Reference

Terms and Conditions That Cover Your Account

These terms set out what you agree to when you open and use your p99o account — covering deposits via JazzCash, Easypaisa, or Raast, how withdrawals are processed, and what we both expect from each other.

Account eligibility appliesJazzCash, Easypaisa, Raast coveredWithdrawal conditions statedGoverned by applicable local lawContact us for any disputes
p99o Terms and Conditions That Cover Your Account
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or you need to raise a concern about your account under these terms, our support team handles queries through the channels below. For wallet-related disputes — including a JazzCash deposit not credited or an Easypaisa withdrawal pending beyond the stated window — use live chat for the fastest resolution path.

Live Chat Raise a terms query directly through live chat on the p99o site. This is the quickest route for account-level or payment-related concerns under these terms.
Email Support Send a written query to our support email for formal terms questions, dispute records, or account closure requests tied to these conditions.
Account Help Centre The Help Centre inside your account lists term-specific answers for wallet verification, withdrawal holds, and eligibility conditions relevant to Pakistan.
HOW WE HANDLE THIS

How p99o Applies These Terms in Practice

These terms are not abstract policy — they describe how we actually run your account. From the moment you deposit via Raast through to the point a withdrawal clears back to your wallet, these rules govern every step. We apply them consistently and we expect the same from you.

Account Security

Your account is protected with OTP-based login verification. If we detect unusual access, we may temporarily hold activity and ask you to re-confirm your identity before transactions resume.

Data Retention

We retain account records — including transaction history from JazzCash, Easypaisa, or Raast deposits — for the period required under applicable law, then purge them in line with our data policy.

Requesting Changes

To update account details covered by these terms, such as your registered mobile number or linked wallet, submit a request through live chat with a valid verification step completed first.

Dispute Resolution

Any dispute arising from these terms should be raised within 30 days of the event. We review each case on record and respond through the contact channel you used to open the dispute.

Common Questions About These Terms

Here are the questions we get asked most often about how these terms apply to your account on p99o. If your question is not listed, live chat or the Help Centre inside your account is the right next step.

Yes. All deposit and withdrawal activity, regardless of which wallet you use, falls under these terms. The payment provider's own policies also apply alongside ours.

We may update these terms at any time. We aim to notify you through your registered account before material changes take effect. Continued account use after an update constitutes acceptance.

If you do not accept any part of these terms, stop using your account and contact support to resolve any remaining balance. Continued use means you accept the current terms in full.

Submit a data request through our support email. We will respond within the timeframe required by applicable law and provide the records we hold against your account.

Access to p99o is available only where local law in Pakistan permits it. Where local legal requirements differ from these general terms, the local legal position takes precedence for your account.

Contact us within 30 days of the transaction in question, through live chat or email. Include your account ID and the transaction reference so we can pull the full record and respond.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.