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How p99o Handles Your Personal Information

This privacy policy explains what data we collect when you use p99o, how we use it, and what rights you hold over it.

Account data protectedJazzCash & Easypaisa payment data securedYour rights, clearly statedNo unnecessary data sharing
p99o How p99o Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply a consistent set of practices across every part of how your data is stored, accessed and retained. Whether your account was funded through Easypaisa or Raast, the same security layer applies. Below are the four areas where we make concrete commitments.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Account Security

Your account is protected by password authentication and OTP verification on login and payment steps. We flag unusual access attempts and notify you if a new device is used.

Data Retention

Active account data is held for as long as your account remains open. After closure, we keep records only for the period required by applicable law before secure deletion.

Requesting Changes

You can ask us to correct inaccurate data, request a copy of what we hold, or ask for deletion where law permits. Contact support via live chat or email to start the process.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. You can reach us through live chat inside your account, by email, or through the in-app help section on mobile. We aim to respond to data-related requests within a reasonable period and will confirm receipt as soon as your query arrives.

Live Chat Open the chat window inside your account to raise a data query directly. Our team handles privacy requests through the same channel as general account support.
Email Support Send your data access or correction request by email. Include your registered account details so we can locate your records and respond accurately.
In-App Help On mobile, tap the Help section to submit a privacy query. This route works on both Android and iOS and keeps your request linked to your account automatically.

Privacy Policy — Common Questions

These are the questions we hear most often about how p99o handles personal data. If your question is not covered here, reach us through live chat or email and we will respond directly.

We collect your name, contact details, and the payment method you choose — JazzCash, Easypaisa, or Raast. We also log your device type and session activity to keep your account secure.

Payment data is passed only to the relevant payment processor — JazzCash or Easypaisa — to complete your transaction. We do not sell or share it with advertisers or unrelated third parties.

Contact our support team via live chat inside your account or by email. Confirm your registered details and we will locate your records and send a copy within a reasonable period.

Yes. Where local law permits, you can request deletion of your data after closing your account. We retain records only for the minimum legally required period before they are removed.

We use session cookies for login and analytics cookies for page performance. You can manage or block cookies through your browser settings; some features may not work without session cookies.

Use the live chat or email support channel to flag any inaccuracy. Include your account reference and the detail that needs correcting — our team will update it and confirm the change.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.